Privacy Policy

This Privacy Policy describes how Accountieons (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use our website, applications, and services (the “Service”). We are committed to protecting your privacy and handling your data responsibly.

1. Introduction

By using the Service you agree to the collection and use of information in accordance with this policy. This policy should be read together with our Terms & Conditions.

2. Information we collect

Information you provide

• Account details — name, email address, phone number, business name, GSTIN, and address.
• Business & financial data — invoices, bills, customers, vendors, items, bank and ledger entries, tax details, and other records you enter or upload.
• Support communications — messages, attachments, and feedback you send us.

Information collected automatically

• Usage data — pages visited, features used, and actions taken.
• Device & log data — IP address, browser type, device identifiers, and timestamps.
• Cookies — small files used to keep you signed in and remember preferences (see section 9).

3. How we use your information

• To provide, operate, and maintain the Service;
• to process transactions, subscriptions, and billing;
• to send important notices, reminders, and support responses;
• to improve, personalise, and secure the Service;
• to detect, prevent, and address fraud, abuse, or technical issues; and
• to comply with legal and regulatory obligations.

4. Legal basis for processing

We process personal data where it is necessary to perform our contract with you, where you have given consent, where we have a legitimate interest in operating and improving the Service, or where we must comply with a legal obligation.

5. Sharing & disclosure

We do not sell your personal or business data. We may share information only in these limited circumstances:

• Service providers — trusted vendors (for example, cloud hosting, payment gateways, and messaging providers) who process data on our behalf under confidentiality obligations;
• Legal requirements — where required by law, regulation, or valid legal process;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy; and
• With your consent — when you direct us to share data with a third party (for example, an integration you enable).

6. Security

We use industry-standard safeguards to protect your data, including encryption in transit and at rest, role-based access controls, and audit logging. While no method of transmission or storage is completely secure, we work continuously to protect your information. Learn more on our Security page.

7. Data retention

We retain your data for as long as your account is active and as needed to provide the Service. After account closure we may retain certain data to comply with legal, tax, and accounting obligations, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law, you may:

• access, correct, or update your personal data;
• request a copy or export of your data;
• request deletion of your account and personal data; and
• object to or restrict certain processing.

To exercise these rights, contact us at hello@accountieons.com.

9. Cookies

We use essential cookies to keep you signed in and to secure the Service, and functional cookies to remember your preferences. You can control cookies through your browser settings; disabling essential cookies may affect how the Service works.

10. Children's privacy

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate.

12. Contact us